Negotiation Skills

A one-day training course for all staff, including managers, team leaders and supervisors

Why is it that some people always achieve the outcome they want? What are the techniques that get them their results? Everyone has to negotiate at some time – with customers, suppliers, staff, colleagues or managers. This course proves that successful negotiation is not a mystical art with which only a few are blessed – it is a sequence of activities which can be learned, practiced and mastered.

As a result of attending this course, delegates will:

  • be more confident about their abilities to achieve win-win results
  • understand the key stages and processes of successful negotiating
  • have learnt practical skills and techniques which can be put to work straight away

Course Content

The following topics are covered over the course of the day:

  • What Are The Skills of a Good Negotiator?
  • What Difficulties Have We Experienced When Negotiating?
  • Preparation
  • The Techniques of Negotiating
  • Opening and Closing with ‘Style’
  • Dealing with Emotion with Negotiation
  • Behavioural Ploys
  • Tenant and Landlord
  • Action Session
Two business people shaking hands in an office

Who is it for?

All staff, including managers, supervisors and team leaders

Duration

One day

Open Courses

10th February 2027, 9.30am - 4pm

£275 + VAT per person

Get in touch to talk about arranging an in-organisation Negotiation Skills training course

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Testimonials

Really engaging and there were plenty of tips I can use moving forward. I would definitely recommend this course.

Delegate

Really enjoyed the course and looking forward to applying the learning to soft and hard negotiating.

Delegate

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